Job Details: Business Growth and Retention Specialist
| Open Date | May 18 2023 - 12:38:00 PM | Close Date | Jun 09 2023 - 04:30:00 PM |
|---|---|---|---|
| Position Title | Business Growth and Retention Specialist | Posting Type | Permanent, Full-Time |
| Posting Status | Active | Position Length | Permanent, Full-Time |
| Department Group | Economic Development | Hours per Week | 35 |
| Department | Chief Administrative Office | Openings | 1 |
| Education | University Degree | Experience | 5 years |
| Location | City of Belleville | Competition | SV23-65 |
| Salary Range | $85,653 - $101,970 |
Description
BUSINESS GROWTH AND RETENTION SPECIALIST
The City of Belleville, known as the ‘Friendly City’, is located at the mouth of the Moira River where it meets the picturesque Bay of Quinte. Experience world-class fishing, boating, cycling, and walking along approximately 14 kilometers of waterfront trails. Situated between Toronto and Montreal, and less than one hour from the U.S. border, the City truly is at the center of it all.
Approximately 56,000 people make Belleville their home and over 220,000 live within 30 minutes of the City. We are in close proximity to Prince Edward County where you can discover award winning wineries and numerous beaches including Sandbanks Provincial Park. We are home to Loyalist College of Applied Arts and Technology as well as Albert College, Canada’s oldest co-ed boarding independent private school. The historic downtown core provides numerous restaurants, shopping and live music and theater venues for an amazing cultural experience. Our inviting blend of small-town warmth and big city amenities, quality of life and affordable housing make Belleville the perfect place to live, work and play. More information is available at www.belleville.ca
Currently, the City of Belleville has an exciting opportunity for a highly motivated, strategic, and dynamic individual to join the Economic Development Department as a Business Growth and Retention Specialist in the CAO Office.
PURPOSE AND SCOPE:
Reporting to the Director or designate, the Business Growth and Retention Specialist is accountable for developing, implementing, and maintaining all business retention and expansion processes and programs at the City of Belleville. Under the leadership of the Director, the incumbent will be responsible for engaging with local businesses with a focus on retention, expansion, recognition, marketing and communication strategies, relationship management and committee participation, and continuous program evaluation and enhancements.
KEY DUTIES AND RESPONSIBILITIES:
The position will:
- Coordinate Business Retention and Expansion programs and drive implementation of related action plans.
- Be responsible for Business Development programs and events.
- Plan and deliver on Business Recognition and Appreciation initiatives.
- Develop a Marketing and Communications strategy and content to promote local businesses and shop local
- Manage Marketing and Promotions budget related to Business Growth and Retention
- Provide business advocacy support to Belleville businesses, flag issues to Issues Management Specialist
- Maintain contacts and client data in database or CRM
- Market reviews and research
- Committee participation: EDDC, BIA, etc.
- Establish and maintain a professional network that supports operational objectives (Trenval, Small Business Centre, Chamber, etc.)
- Conduct evaluations of programs, surveys of client satisfaction, and report KPI outcomes
EDUCATION/SPECIALIZED TRAINING/SKILLS:
Essential (minimum) Qualifications
- University Degree within a relevant area of study (e.g., economic development, business management; planning) or equivalent combination of post-secondary education and experience
- Knowledge of business management approaches and techniques
- Knowledge of financial management and working with financial data
- Demonstrated communication skills both written and verbal
- Demonstrated marketing skills
- Adult education, training, and facilitation skills
- Experience with professional business report writing
- Demonstrated analytical and problem-solving abilities
- Demonstrated customer service abilities
- Ability to work independently and as part of a team
- Demonstrated project management skills
Asset (preferred) Qualifications
- Prior experience leading or guiding staff
- Prior experience drafting Council reports
WORK EXPERIENCE:
Essential (minimum) Qualifications
- 5 years’ experience within a functional area
- Valid G Driver’s License
Asset (preferred) Qualifications
- Prior experience working in a political environment
WHAT’S IN IT FOR YOU:
- Competitive market salary
- Competitive employer-paid extended health benefits
- OMERS Pension Plan
- Opportunity to enter into a hybrid work arrangement subject to applicable policies and approvals, following the successful completion of the probationary period
- Live, work, and play in the beautiful city of Belleville and experience all that it has to offer
Position Type: Permanent Full-time
Closing Date: June 9, 2023 at 4:30 p.m
Department: Economic Development – CAO Office
File Number: SV23-65
Number of Positions: One (1)
Hours of Work: 35 hours per week; Monday to Friday from 8:30am to 4:30pm with additional hours as required
Employee Group: Admin
Salary/Rate of Pay: $85,653 – $101,970
How to Apply:
Personal information and any supporting material will be administered in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). We thank all applicants who apply but advise that only those selected for an interview will be contacted.
Please be advised that the City of Belleville uses email to communicate with their applicants for open job postings. It is the applicant’s responsibility to include an updated email address that is checked frequently and accepts emails from unknown users. As we send time sensitive correspondence regarding recruitments via email, it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the job posting.
The City of Belleville is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Division to ensure your accessibility needs are accommodated throughout this process.
Applicants will be required to provide at their own expense a satisfactory criminal reference check dated within the past six (6) months and if deemed a requirement of the position, a driver’s abstract to the Human Resources Department on or before the date of the interview but no later than the commencement of employment if selected.